Grep, Embeddings, or Both? Join us for a live webinar on June 30th to see the retrieval harness we built for agents.

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Transition in 6 weeks.
Priced by outcome.

Bring your current AMS contract, a backlog that moves too slowly, or an AXIOM pilot question. We’ll come back with a transition plan and an autonomy commitment.
Request a Proposal
Meet AXIOM
COVERAGE

L1 to L3. Plus advisory.

L1 · Monitor & respond
AXIOM handles triage, classification, and 70% of L1 resolutions at Level 4. Humans only on exceptions.
L2 · Configuration & analysis
SAP Gold consultants across ECC, S/4HANA, IS-Oil, Treasury, BTP. Issue analysis, configuration, minor enhancements.
L3 · Code, root-cause, enhancement
Deep technical experts. Custom code, complex root-cause, performance tuning, BTP extension development.
Advisory · Roadmap & optimisation
Quarterly business reviews. Process optimisation. SAP roadmap. Clean-core advisory. Release management.
DATA BRIDGE - THE SIGNATURE
Listed Indian industrial conglomerate. Tax-code config drift behind 44 of 47 tickets identified and fixed by AXIOM in under 2 minutes per ticket. MTTR down 80%. AMS run cost down. CSAT up.
70%
L1 tickets auto-resolved
80%
Reduction in MTTR

<2 min

Resolution time per ticket
THE MODEL

Four characteristics.

Outcome-led
SLA and autonomy targets in the SOW not just headcount. Higher autonomy, lower run-rate, faster MTTR, priced in.
Intelligent
AXIOM embedded. 70% L1 auto-resolution at Level 4. Natural-language SAP operations. Continuous knowledge base.
Integrated
SAP + cloud + ITSM, native. Runs on SAP BTP and Google Cloud. ServiceNow, Jira, Freshservice connectors out of the box.
Certified
SAP Gold consultants for L2/L3. ITIL v4 governance. ISO 20000 and 27001 aligned. Continuous audit evidence.

SAP AMS, reimagined with AXIOM.

AXIOM at the core. SAP Gold consultants for L2/L3. Transition in 6 weeks.
Request a proposal
Meet AXIOM
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What we do
Insights
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REQUEST A PROPOSAL
Grep, Embeddings, or Both? Join us for a live webinar on June 30th to see the retrieval harness we built for agents.
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Transition in 6 weeks.
Priced by outcome.

Bring your current AMS contract, a backlog that moves too slowly, or an AXIOM pilot question. We’ll come back with a transition plan and an autonomy commitment.
Request a Proposal
Meet AXIOM
COVERAGE

L1 to L3. Plus advisory.

L1 · Monitor & respond

AXIOM handles triage, classification, and 70% of L1 resolutions at Level 4. Humans only on exceptions.

L2 · Configuration & analysis

SAP Gold consultants across ECC, S/4HANA, IS-Oil, Treasury, BTP. Issue analysis, configuration, minor enhancements.

L3 · Code, root-cause, enhancement

Deep technical experts. Custom code, complex root-cause, performance tuning, BTP extension development.

Advisory · Roadmap & optimisation

Quarterly business reviews. Process optimisation. SAP roadmap. Clean-core advisory. Release management.
DATA BRIDGE - THE SIGNATURE
Listed Indian industrial conglomerate. Tax-code config drift behind 44 of 47 tickets identified and fixed by AXIOM in under 2 minutes per ticket. MTTR down 80%. AMS run cost down. CSAT up.
70%
L1 tickets auto-resolved
80%
Reduction in MTTR

<2 min

Resolution time per ticket
THE MODEL

Four characteristics.

Outcome-led
SLA and autonomy targets in the SOW not just headcount. Higher autonomy, lower run-rate, faster MTTR, priced in.
Intelligent
AXIOM embedded. 70% L1 auto-resolution at Level 4. Natural-language SAP operations. Continuous knowledge base.
Integrated
SAP + cloud + ITSM, native. Runs on SAP BTP and Google Cloud. ServiceNow, Jira, Freshservice connectors out of the box.
Certified
SAP Gold consultants for L2/L3. ITIL v4 governance. ISO 20000 and 27001 aligned. Continuous audit evidence.

SAP AMS, reimagined with AXIOM.

AXIOM at the core. SAP Gold consultants for L2/L3. Transition in 6 weeks.
Request a proposal
Meet AXIOM
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