A working session against your estate and your processes. Bring the thing that costs you money.

WHAT IT DOES

01

One brain, many surfaces.

Agents are not chat bots bolted to a channel. A single runtime is exposed through a gateway the same agent, the same memory, the same audit trail, from chat, a phone call or an email.

02

Autonomy is a dial, not a switch.

Every agent declares a tier per action and graduates on measured accuracy, never on confidence.

03

Four red lines.

No agent commits spend, sends a contractual term, changes anyone's employment status, or makes first contact with a client without a person approving it.

04

A human owns every agent.

Each one has a named manager accountable for its output. There are no orphan agents.

05

Everything is logged, forever.

Every run produces an immutable trace: inputs, model, tool calls, cost, output, approver.

AI INSIDE

Everything below runs in the product today. Where a capability is deterministic rather than a model, we say so.

01

Degrade, don't fail

Every agent has a hand-to-a-human path. An unavailable model, tool or approver routes to a person with the context attached.

02

Data has a zone

Client data lives in per-client enclaves, enforced at the retrieval layer not by asking the model nicely.

03

The cheapest model that passes

Model choice is a routing decision against a cost ceiling, re-evaluated monthly. Not a religion.

04

Small agents, shallow trees

Three tiers at most, and no agent holds more than about a dozen tools. Deep nesting is where agent systems go to die.

05

Built on Claude and MCP

With durable workflow orchestration for multi-day business processes, hosted on AWS.

AGENT OPERATING SYSTEM

Around thirty-five agents across seven functional pods, reachable from Slack, chat, phone, WhatsApp and email.

35

Named agents

7

Functional pods

L0-L4

Autonomy tiers

4

Red lines no agent crosses

INTEGRATIONS

1

Slack, chat, voice, WhatsApp and email

2

SAP through the canonical layer

3

The AeonX product suite

4

Your CRM, dev tools and books